[Asterisk-Users] Queue reporting seems broken.

Thermal Wetland thermalwetland at gmail.com
Tue May 2 20:17:41 MST 2006


I am trying to figure out which one of our agents is answering the calls.

According to http://www.voip-info.org/wiki/view/Asterisk+log+queue_log the
only time the queue_log puts the channel (agent) is during logoff & logon.

There is the connect & completeagent message, but it doesn't show which
channel (agent) answered the phone.

I can't even figure it our cross referencing the CDR records, the CDR record
only has the queue number.

Is there a way around this?

Aloha,
Matt
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