[Asterisk-Users] Ability to put call on hold via manager?

[Steve Totaro]

I was thinking about that as an option.  

Basically I am integrating a CRM call center app with * and want the agents to be able to click a radio button to put callers on hold.  They only have analog headsets with on-hook and off-hook.  

It seems like parking and un-parking the call would be pretty complicated.  

Thanks,
Steve Totaro


> -----Original Message-----
> From: Alberto Sagredo [mailto:asagredo at peoplecall.com]
> Sent: Monday, March 27, 2006 2:36 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Ability to put call on hold via manager?
> 
> You could park it to parking extensiones.
> 
> Does it help you?
> 
> Steve Totaro escribió:
> > Does anyone know if there is built in ability to put call on hold via
> > the manager interface?
> >
> > Thanks,
> > Steve Totaro
> > http://www.asteriskhelpdesk.com
> >
> >
> >
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