[Asterisk-Users] Polycom 601 Message Center

[William M Conlon]

Yes.

My phone's context within sip.conf has

mailbox=1003 at default

to tie the sip registration from the phone to the sip peers in *

On Mar 24, 2006, at 7:28 PM, Nicholas Kathmann wrote:

> William M Conlon wrote:
>> sip debug enable (or whatever the CLI commad is)
>>
>> This will show you the message for your phone, to make sure that  
>> it is non-zero.
>>
>> then, you need to modify the phone.cfg to make the light turn on.   
>> make sure your subcribe (which I don't see) has a voicemail  
>> context, like mine below:
>>
>>    <msg msg.bypassInstantMessage="0">
>>       <mwi msg.mwi.1.subscribe="1003 at default" msg.mwi. 
>> 1.callBackMode="registration" msg.mwi.1.callBack="5003" msg.mwi. 
>> 2.subscribe="" msg.mwi.2.callBackMode="disabled" msg.mwi. 
>> 2.callBack="" msg.mwi.3.subscribe="" msg.mwi. 
>> 3.callBackMode="disabled" msg.mwi.3.callBack="" msg.mwi. 
>> 4.subscribe="" msg.mwi.4.callBackMode="disabled" msg.mwi. 
>> 4.callBack="" msg.mwi.5.subscribe="" msg.mwi. 
>> 5.callBackMode="disabled" msg.mwi.5.callBack="" msg.mwi. 
>> 6.subscribe="" msg.mwi.6.callBackMode="disabled" msg.mwi. 
>> 6.callBack=""/>
>>    </msg>
>>
>> On Mar 24, 2006, at 5:59 PM, Kevin Smith wrote:
>>
>>> Yes, everything is on the same server. Everything works, message  
>>> indication, e-mail, etc. But the count stays at zero. I would  
>>> agree with you too Aaron, it was in fact working on my phone. I'm  
>>> clueless as to what could be causing it.
>>>
>>> Kevin
>>>
>>> Aaron Daniel wrote:
>>>> Just curious, but is your voicemail on the same server that the  
>>>> phone registers with?  As long as your mwi is working, it should  
>>>> automatically receive a count of how many messages you have from  
>>>> asterisk.
>>>>
>>>> Aaron
>>>>
>>>> On Fri, 24 Mar 2006, Kevin Smith wrote:
>>>>
>>>>> While I know this is not a true asterisk problem, I figure  
>>>>> someone where may know. When you click on Messages and it gives  
>>>>> you the count of Urgent, New, etc. How can you make the phone  
>>>>> gather that information?
>>>>>
>>>>> For example, my phone shows me there is an e-mail. It also  
>>>>> sends an e-mail. Yet, when I click on message before I connect  
>>>>> to the contact center, it doesn't have any counts.
>>>>>
>>>>> Here is what part of the phone configuration looks like.
>>>>>
>>>>> <msg msg.bypassInstantMessage="0">
>>>>>     <mwi msg.mwi.1.subscribe="" msg.mwi. 
>>>>> 1.callBackMode="contact" msg.mwi.1.callBack="6245*" msg.mwi. 
>>>>> 2.subscribe="" msg.mwi.2.callBackMode="disabled" msg.mwi. 
>>>>> 2.callBack="" msg.mwi.3.subscribe="" msg.mwi. 
>>>>> 3.callBackMode="disabled" msg.mwi.3.callBack="" msg.mwi. 
>>>>> 4.subscribe="" msg.mwi.4.callBackMode="disabled" msg.mwi. 
>>>>> 4.callBack="" msg.mwi.5.subscribe="" msg.mwi. 
>>>>> 5.callBackMode="disabled" msg.mwi.5.callBack="" msg.mwi. 
>>>>> 6.subscribe="" msg.mwi.6.callBackMode="disabled" msg.mwi. 
>>>>> 6.callBack=""/>
>>>>>  </msg>
>>>>>
>>>>>
>>>>> Is there anything wrong?
>>>>>
>>>>> Thanks,
>>>>> Kevin
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>>>>
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>>
>> Bill
>>
>> William M. Conlon, P.E., Ph.D.
>> To the Point
>> 345 California Avenue Suite 2
>> Palo Alto, CA 94306
>>    vox:  650.327.2175 (direct)
>>    fax:  650.329.8335
>> mobile:  650.906.9929
>> e-mail:  mailto:bill at tothept.com
>>    web:  http://www.tothept.com
>>
> Do you have the following in your sip.conf
>
> mailbox=<whatever your number is>@<whatever your context is>
>
> I've never been able to get the MWI working when using realtime SIP  
> on the Polycoms, don't know if that will help.
>
> Thanks,
> Nick
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Bill

William M. Conlon, P.E., Ph.D.
To the Point
345 California Avenue Suite 2
Palo Alto, CA 94306
    vox:  650.327.2175 (direct)
    fax:  650.329.8335
mobile:  650.906.9929
e-mail:  mailto:bill at tothept.com
    web:  http://www.tothept.com