[Asterisk-Users] OSHA requirement to "reach a live human" ??

[Alexander Lopez]

I wanted to investigate this myself, so I called OSHA, got VoiceMail! 

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> Scott Plante
> Sent: Wednesday, March 15, 2006 10:37 AM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] OSHA requirement to "reach a live human" ??
> 
> Hi,
> 
> We're using Asterisk to develop a specialized IVR system for 
> our employees and someone is telling us there is some OSHA 
> requirement that you have to always be able to reach a "live 
> human" on such systems. I've never heard of that and google 
> didn't turn up anything in my searches. 
> This is *not* some kind of "report a spill" or crucial system 
> of any sort. It's a bit of a hassle because it wasn't going 
> to be connected to their main phone system. Anyone ever heard 
> of such a requirement from OSHA, or do you think someone is 
> pulling my leg?
> 
> Scott
>