[Asterisk-Users] stop monitor on transfer

AR Tarzi artarzi at batelco.com.bh
Mon Mar 13 05:51:19 MST 2006


Trading desk environments are always recorded. This is for conflict 
resolution and there is no advice to clients. It is only used if the client 
claims are contrary to the trader's - therefore where a loss is concerned. 
Rather than test the legality, it is meant to resolve matters before they 
become a legal issue.
The client, in some cases, is another institution with another call 
recorder, so it is also used to verify the traders' claims.

Recording is a source of comfort.

----- Original Message ----- 
From: "Rich Adamson" <radamson at routers.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Monday, March 13, 2006 15:06
Subject: Re: [Asterisk-Users] stop monitor on transfer


>
>>> I'd teach the boss to appreciate recorded calls and just ensure they are
>>> secure.
>>
>> In the US I think this illegal?  Aren't you supposed to have some sort of 
>> notification or beeping to indicate a recorded call to the other party?
>
> Not necessarily; there are some businesses that are required to record all 
> conversations. One example are those involved with stock trading and the 
> SEC regulations. Not sure what qualifies as "notification". I'd suspect 
> that appropriate wording in some privacy policy mailed to all clients 
> might be sufficient, but that's a guess.
>
> There are a fair number of senior mgmt types that don't want to become 
> another Enron case, and would rather not have any evidence of over-selling 
> products, company stock, etc, for obvious reasons. Doctors even become 
> nervous relative to recordings as a large percentage are only used for 
> negative purposes.
>
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