[Asterisk-Users] Sipura RMA

[Karl Davis]

I had the same issue with issue with Sipura.  I went though email 
support.  They finaly said email another address to get a RMA.  That 
support made me go though everything the 1st one did again.  And in the 
end they never responded after they decided I needed a RMA.

So it never got resolved.

Hugh L. Johnson wrote:

>Anyone have any luck RMAing a Sipura phone since the Cisco take over?
>Sipura only has support via email or fax to end users and I haven't
>gotten a response to either for over 2 months.
>
>Linksys Support will jump you through all their scripted hoops to
>resolve your problem (they hope if they speak with a thick enough accent
>and make repeat the same steps over and over again that you will just
>give up).  After they have done that, they won't give you an RMA number.
>They tell you to email Sipura...what a joke.
>
>
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