[Asterisk-Users] when I press "transfer" -> blind -> 700 . The user is not able to hear what extension the call was parked on

[James Texter]

This is the way blind transfers work.  The transferring party doesn¹t get to
hear anything.  For call parking, you have no choice but to use supervised
transfer if you want the user to hear the parking space.  If it worked
before, it must have been dumb luck with the timing.


On 6/22/06 10:24 AM, "sdgesa gaeharth" <pollux1234567890 at yahoo.com> wrote:

> I am using Polycom 501s with asterisk 1.2.4.
>   
>   When transfering to call parking wih "#1" -> 700 the user is able to  hear
> asterisk tell him what extension the call was parked on.   However, when I
> press "transfer" -> blind -> 700 . The user is  not able to hear what
> extension the call was parked on. It seems like  the polycom is hanging up
> before asterisk is able to finish telling the  user the extension. I can not
> tell if this is a problem with the phone,  asterisk, transfers or call
> parking. This problem just started  happening a few weeks ago.  Before then ,
> blind transfer worked  fine. It must be a config issue somewhere
>   
>   using "#1" -> 700:
>       -- Started music on hold, class 'default', on channel 'Zap/1-1'
>     == Parked Zap/1-1 on 701. Will timeout back to extension [incoming] s, 1
> in 45 seconds
>       -- Added extension '701' priority 1 to parkedcalls
>       -- Playing 'digits/7' (language 'en')
>    -- Executing ParkedCall("SIP/1000-300e", "701") in new stack
>       -- Stopped music on hold on Zap/1-1
>       -- Channel SIP/1000-300e connected to parked call 701
>       -- Hungup 'Zap/1-1'
>   
>   using "transfer" -> blind -> 700
>       -- Started music on hold, class 'default', on channel 'Zap/1-1'
>     == Parked Zap/1-1 on 701. Will timeout back to extension [incoming] s, 1
> in 45 seconds
>       -- Added extension '701' priority 1 to parkedcalls
>       -- Playing 'digits/7' (language 'en')
>       -- Playing 'digits/0' (language 'en')
>       -- Playing 'digits/1' (language 'en')
>     == Spawn extension (local-access, 97037551131, 1) exited non-zero on
> 'SIP/1000-d779'
>       -- Executing ParkedCall("SIP/1000-5f5a", "701") in new stack
>       -- Stopped music on hold on Zap/1-1
>       -- Channel SIP/1000-5f5a connected to parked call 701
>       -- Started music on hold, class 'default', on channel 'Zap/1-1'
>       -- Stopped music on hold on Zap/1-1
>   
>   
>   Even though the user can not hear the extension the call was parked on,  the
> call can be retrieved by guessing. Which I am assumming means the  call was
> successfully parked.
>   
>   Digit map:
>   [2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT|1xxxT
>   
>   extensions.conf:
>   [general]
>   static=yes
>   writeprotect=no
>   autofallthrough=yes
>   clearglobalvars=no
>   priorityjumping=no
>   
>   [globals]
>   ATTENDANT=SIP/1006&SIP/1002&SIP/1011&SIP/1009
>   OUTBOUNDTRUNK=ZAP/g1
>   
>   [meetme-ext]
>   exten => 600,1,MeetMe(1234|Mp|98765)
>   
>   [extentions]
>   include => parkedcalls
>   include => meetme-ext
>   include => direct-to-voicemail
>   exten => _10XX,1,Dial(SIP/${EXTEN},20,t)
>   exten => _10XX,n,Answer
>   exten => _10XX,n,VoiceMail(u${EXTEN}@voicemail)
>   exten => _10XX,n,Hangup()
>   
>   [voicemail]
>   exten => _910XX,1,Wait(1)
>   exten => _910XX,n,VoiceMailMain(${EXTEN:1}@voicemail)
>   
>   [direct-to-voicemail]
>   exten => _810XX,1,VoiceMail(u${EXTEN:1}@voicemail)
>   exten => _810XX,n,Hangup()
>   
>   [local]
>   include => extentions
>   include => voicemail
>   
>   [incoming]
>   exten => s,1,Answer
>   exten => s,n,Wait(2)
>   exten => s,n,Set(TIMEOUT(response)=15)
>   exten => s,n,Background(intro)
>   exten => s,n,WaitExten()
>   exten => s,n,Playback(vm-goodbye)
>   exten => s,n,Hangup()
>   exten => 0,1,Dial(${ATTENDANT},20,t)
>   exten => 0,n,Playback(vm-nobodyavail)
>   exten => 0,n,Hangup()
>   exten => 1,1,Directory(voicemail,extentions,f)
>   exten => 2,1,Directory(voicemail,extentions)
>   include => meetme-ext
>   include => extentions
>   exten => i,1,Playback(pbx-invalid)
>   exten => i,2,Goto(incoming,s,1)
>   exten => t,1,Playback(vm-goodbye)
>   exten => t,2,Hangup()
>   
>   [outbound]
>   ignorepat => 9
>   include => parkedcalls
>   exten => _9XXXXXXXXXX,1,Dial(${OUTBOUNDTRUNK}/ww${EXTEN:1},30,T)
>   exten => _9XXXXXXXXXX,2,Congestion()
>   exten => _9XXXXXXXXXX,102,Congestion()
>   exten => _91900NXXXXXX,1,Congestion()
>   exten => _91976NXXXXXX,1,Congestion()
>   exten => _91[123456789]XXNXXXXXX,1,Dial(${OUTBOUNDTRUNK}/ww${EXTEN:1},30,T)
>   exten => _91[123456789]XXNXXXXXX,2,Congestion()
>   exten => _91[123456789]XXNXXXXXX,102,Congestion()
>   exten => 9911,1,Dial(${OUTBOUNDTRUNK}/ww911)
>   exten => 9411,1,Dial(${OUTBOUNDTRUNK}/ww411)
>   exten => 0,1,Dial(${OUTBOUNDTRUNK}/ww0)
>   
>   [local-access]
>   include => local
>   include => outbound
>   
>   
>   features.conf:
>   [general]
>   parkext =>  700                   ; What ext. to dial to park
>   parkpos =>  701-720               ; What extensions to park calls on
>   context => parkedcalls          ; Which context parked calls are in
>   parkingtime =>  45                ; Number of seconds a call can be parked
> for
>   
>   [featuremap]
>   blindxfer => #1
>   
>   Thanks
>   
> 
>  
> 
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