[Asterisk-Users] 1.2.9.1 crashed today

Matt mhoppes at gmail.com
Thu Jun 22 05:08:47 MST 2006


We're now back on 1.2.6 and running stable.  Been running for over 17
hours.  Something is wrong with 1.2.9.1

On 6/21/06, Matt <mhoppes at gmail.com> wrote:
> I'm now wondering if the changes I made were NOT the cause of my problem.
>
> I was just tweaking some settings (on a virgin 1.2.9.1 (no
> modifications to source code) asterisk system) and did a few reloads
> and the system stopped processing queue calls.  Still accepted calls
> to the IVR, but that was it.  I too am rolling back to 1.2.7 as this
> is happening too often on our production system.
>
> On 6/21/06, Tim C. Lewis <tclewis at oreilly.com> wrote:
> >
> > we're also seeing a similar problem with 1.2.9.1 (previously 1.2.7.1,
> > without this error).  our manager interface is used a fair amount from
> > FOP, and reloads occur staggered throughout the day on changes (but not
> > super often).
> >
> > when the problem occurs, we see a lot of agent and queue functions held up
> > in "show channels", such as AgentCallbackLogin().  the cli is still
> > responsive to commands, but all incoming zap channels (2 pri's worth)
> > become unresponsive except for zap channel 1.  our agents also notice
> > strangeness with our queues.  outgoing zap calls still work fine (same
> > pris as we use for incoming), and non-zap calls are still good.
> > already-connected zap calls are also good, but new incoming zap calls
> > fail.
> >
> > "soft hangup"s on those agent/queue/related-sip-channels don't respond.
> > reloading some modules work, but a full "reload" errors on either
> > app_queue or chan_agent (i forget which), and further reloads of anything
> > fail after that, due to the queue/agent module never finishing its reload.
> > at this point cli responsiveness to various commands becomes sporadic --
> > many no longer work, such as "show channels".
> >
> > i didn't think to get a gdb backtrace, blah.
> >
> > the eventual "fix" each time is a full asterisk stop/start.
> > unfortunately, it's happened too often (about 4 times in a week) to
> > continue gathering data with on our production system, so we've rolled
> > back from 1.2.9.1, but kept zaptel, asterisk-addons, and wanpipe [sangoma
> > card] at the latest versions (they were all upgraded simultaneously).
> >
> > if the above info helps any debugging efforts, great.  if not, oh well.
> > i'll be seeing what else i can dig up as well (from a test system, logs,
> > etc).
> >
> > -tcl.
> >
> >
> > On Tue, 20 Jun 2006, Matt wrote:
> >
> > > Correct.. still running.. just doesn't respond to anything I do, and I
> > > have to kill it with the /etc/rc.d/init.d/asterisk stop script
> > >
> > > On 6/20/06, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> > >>  I guess that was a yes to both my scenarios, reloads and manager
> > >>  interface.
> > >>
> > >>  It is still running just not responsive?
> > >>
> > >>  Matt wrote:
> > >> >  Arg... ok it just crashed again.  Lasted about 7 hours this time.
> > >> >
> > >> >  On 6/20/06, Matt <mhoppes at gmail.com> wrote:
> > >> > >  I use FOP... I believe that that uses manager fairly extensively.
> > >> > >
> > >> > >  Also... about 2-4 hours prior to the crash I had been playing around
> > >> > >  with getting new MOH working.. .and had reload res_musiconhold several
> > >> > >  times (5 or 6)
> > >> > >
> > >> > > >  Just curious, do you use the manager interface extensively?
> > >> > > >
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