[asterisk-users] Agent Attended Transfer Without DTMF

[Kevin P. Fleming]

----- Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> Even more puzzling or perhaps less, how could I also do an attended 
> transfer where the two agents and the customer are on the line at the
> same time, then the first agent drops back into the queue to take new
> calls?  Possibly using redirect to direct the three parties into a 
> meetme room?

Yes, that would be the technique that most people would recommend. Redirect the first two parties into MeetMe, then add the third one, then drop out the agent that no longer needs to be involved. If you want to optimize it, you even Redirect the remaining two parties back out of the MeetMe as well so they are connected directly to each other.

-- 
Kevin P. Fleming
Senior Software Engineer
Digium, Inc.