[asterisk-users] Just bought a Polycom 501 - I feel like myGXP-2000 was better...

[Dovid Bender]

501 takes a little time to learn but much more worth it. My GXP-200 is collecting dust.
  ----- Original Message ----- 
  From: Mike 
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion' 
  Sent: Monday, July 24, 2006 4:55 PM
  Subject: [asterisk-users] Just bought a Polycom 501 - I feel like myGXP-2000 was better...


  Hello everyone,

  I'm half writing this to get some answers, and half-writing this to put in my 2 cents for anybody who's looking to get his first VoIP phone.  Polycom's seem to be highly regarded here, and after having bought a Polycom 501 as my second phone (my first was the unloved Grandstream GXP-2000), I am left wondering why.

  Never mind that the setup of the Polycom was more complicated than the GXP-2000 by a few order of magnitudes, that only matters the first time you do it.  But things like 3-way conferences are harder to use (whatever happened to picking a line, pressing CONF and picking another line????) and in general, except for the aesthetics of the phone, the GrandStream is an equal phone (for a much lesser price) than the Polycom 501.

  My worst gripe with this phone, is that I haven't managed to have it on the LAN without it disappearing for a few seconds.  If I ping the phone (on the same LAN, on the same underused hub actually) I get 5-6 responses, then timeouts....then another few responses, then timeouts again.  This translates into sound being (badly) cut off when Im talking.  The same experiments yields good results with the GXP-2000.  I understand ping might not be prioritized on the Polycom, but this was done with no calls coming in or going out.  So why is it disappearing?  Or is there a better test?

  If it helps, my setup can be described as a Asterisk server (NO NAT) and a Polycom 501 (behind a Nat).  The Grandstream handles that like a pro, I assumed the Polycom would too, considering the reputation of Polycom and the price of the phone.  

  I would be grateful to anyone who clues me in on what I am doing wrong, because I am 95% certain it's somehow my fault.  My gf would tell you it always is :-)


  Mike




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