[asterisk-users] Operator in Voicemail

[T. Shaw]

Hmm this works for me. I'm using 1.2.7.1, but doing VOIP only. No PSTN lines 
coming in.

exten => o,1,Playback(walks-into-bar-mail)

Currently i have a "place holder" for when my customer gets a real 
receptionist, then i'll substitute the Playback with a Dial application.  
this is placed in the context of [incoming], after a caller hits the IVR

Terrelle


>From: "Anthony Davis" <adavis at practicepartner.com>
>Reply-To: Asterisk Users Mailing List - Non-Commercial 
>Discussion<asterisk-users at lists.digium.com>
>To: "Asterisk Users Mailing List - Non-Commercial 
>Discussion"<asterisk-users at lists.digium.com>
>Subject: RE: [asterisk-users] Operator in Voicemail
>Date: Mon, 24 Jul 2006 09:20:03 -0700
>
>I'm having the exact same problem here. I originally thought it was a
>context problem.
>
>However, to troubleshoot I tried placing the following in every context
>(default, from-inside, from-outside, etc) in extensions.conf with no
>luck:
>
>   exten => o,1,DIAL(SIP/100,100)
>
>
>
>Like Kevin, it works fine for our internal users, just doesn't work for
>callers coming from the PSTN.
>
>
>
>Thanks,
>
>-AntD
>
>   _____
>
>From: asterisk-users-bounces at lists.digium.com
>[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Kevin
>Savoy
>Sent: Monday, July 24, 2006 7:37 AM
>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>Subject: [asterisk-users] Operator in Voicemail
>
>
>
>I've got an odd problem. I have set in Voicemail.conf operator=yes as a
>default. This is so that when a caller is in the voicemail system they
>can press 0 and be sent to the operator. This works fine when the caller
>is internal to the system but NOT when the caller is calling in from the
>PSTN. Instead the caller gets the message Press 1 to accept the
>recording. Pressing 0 again deletes the message. How do I get this to
>work for outside callers calling in??
>
>
>
>Thanks
>
>
>
>
>
>
>
>_____________________
>
>
>
>Kevin Savoy
>
>Business Unit Telecom Analyst
>
>2218 4th Ave W
>
>Williston, ND 58801
>
>Ph: 701-774-4023
>
>Fax: 701-774-2901
>
>http://www.novo1.com <http://www.novo1.com>
>
>Novo 1 is a service mark of Novo 1, Inc
>
>
>
><< image001.gif >>


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