[asterisk-users] Queue Persistence with queue.log

[lenz]

Hi Douglas,
you do not have to patch Asterisk to run QM, and you may use flat-file  
storage. And Java / JSP is because serving a very large call center  
requires quite a lot of raw number crunching and a lot of RAM to go with  
it, so PHP / Perl would not have been a viable option.

About your problem, you could always pull the stats from the manager  
interface before any reload/restart, and then add the results so you get  
your actual stats data. It should not be very hard to do.
l.


In data Fri, 21 Jul 2006 18:24:43 +0200, Douglas Garstang  
<dgarstang at oneeighty.com> ha scritto:

> Yes, except that if the queue.log file was read by asterisk, and read at  
> restart/reload, they could be pulled with the Manager interface. We are  
> running three Asterisk boxes here in a cluster, and being able to pull  
> the stats from the Manager interface is relatively easy.
>
> I was just looking at QueueMetrics. I have to patch asterisk _and_ use  
> MySQL? and JSP??? Good grief. Talk about overkill.
>
> Doug.
>
>> -----Original Message-----
>> From: Lenz [mailto:lenz-ml at loway.it]
>> Sent: Friday, July 21, 2006 10:21 AM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: Re: [asterisk-users] Queue Persistence with queue.log
>>
>>
>>
>> I don't think there is. It would be rather overkill for what
>> the app_queue
>> does; there are a number of queue stats packages, commercial
>> and free,
>> that will provide a better approach to gathering stats for
>> the purpouse of
>> running a call center or an inbound queue.
>> l.
>>
>>
>> On Fri, 21 Jul 2006 16:49:39 +0200, Douglas Garstang
>> <dgarstang at oneeighty.com> wrote:
>>
>> > All,
>> >
>> > Is there a way to have Asterisk read queue.log on startup,
>> or reload, so
>> > that queue stats can be retained between restarts and
>> reboots? It'd
>> > would be especially nice on the reloads, as even a 'reload
>> app_queue.so'
>> > clears all your stats. That COMPLETELY sucks, as every time
>> you make a
>> > queue configuration change, you lose your stats for ALL queues.
>> >
>> > Doug.
>>
>>
>>
>> --
>> Loway Research - Home of QueueMetrics
>> http://queuemetrics.loway.it
>>
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