[asterisk-users] Typical Asterisk Company

[Douglas Garstang]

Does astGUIclient/VICIDIAL have all the bells and whistles though?

> -----Original Message-----
> From: Matt Florell [mailto:astmattf at gmail.com]
> Sent: Friday, July 21, 2006 9:27 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Typical Asterisk Company
> 
> 
> They always have Linux Administrators already so they just need to
> learn how to edit the conf files. Also, most of them are using
> astGUIclient/VICIDIAL which has it's own web interfaces.
> 
> MATT---
> 
> On 7/21/06, Douglas Garstang <dgarstang at oneeighty.com> wrote:
> > > -----Original Message-----
> > > From: Matt Florell [mailto:astmattf at gmail.com]
> > > Sent: Thursday, July 20, 2006 9:43 PM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: Re: [asterisk-users] Typical Asterisk Company
> > >
> > >
> > > Any company. There is no typical company in my experience. I have
> > > worked with non-profits, political campaigns, magazine publishers,
> > > telemarketing call center companies, medical supplies 
> companies and
> > > logistics companies just to name a few.
> > >
> > > They all installed Asterisk to have a non-expensive open 
> phone system
> > > that they could control and manage internally. They range 
> in size from
> > > just a few phones to over 300 across multiple locations.
> > >
> > > I believe Digium even has a list of a few case studies, 
> including some
> > > government entities that are using Asterisk.
> > >
> > > MATT---
> >
> > What are you giving these companies to allow them to manage 
> their Asterisk installations Matt?
> > Are you just hard coding a dial plan customised to their 
> needs, and administering their systems for them?
> >
> > Reason I ask is that I know there's GUI's out there, but 
> you are probably also aware that people also always want more 
> than these can provide. For example, in our installation, I 
> had to cater for incoming and outgoing black-lists and 
> white-lists, PIC codes, rate centers, a findme/followme 
> implementation with caller id based routing, intra company 4 
> digit extension dialling, internal cid, external cid, cid 
> override with a star code and so on.
> >
> > Douglas.
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