[asterisk-users] Hitting # to Transfer out of a Queue

Andres andres at telesip.net
Sat Jul 15 11:54:29 MST 2006


Douglas Garstang wrote:

>I have dialled into a Queue, and an agent has answered the call with AgentcallbackLogin().
>The agent hits #1, to transfer the call. Asterisk responds with 'Transfer', followed by dial tone.
>As soon as I enter a digit, Asterisk responds with 'I am sorry. That is not a valid extension'
>
>This is working for regular user-user dialling, not going through Queues. The queue app has Tt passed to it.
>  
>
You have to figure out what context the transfer is trying to use.  In 
your case, the context does not have the extension your are dialing.  
First look at what context the agent is in, maybe thats the one being used.

>Anyone got any ideas?
>
>Doug.
>
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-- 
Andres
Technical Support
http://www.telesip.net




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