[asterisk-users] IVR - Automatic Attendant database query

[Dirk Enrique Seiffert]

Hello,

I am new to Asterisk, looking for a PBX solution doing and automatic
response based on a database query. I spent some hours googling, reading
manuals without too much luck. (Maybe I am just blind ...)

What we want to reach:

Caller dials in, gets prompted to dial an extension depending on the
information he is looking for. Lets say "Dial 1 if you want to know if
your account is active". After dialing the number caller gets prompted to
dial his personal code. Based on this code we need do to a query to an
external Sybase database. Depending on the query result we will play a
recording to the caller. "Yes, your account is active", "Sorry, your
account has been disabled..."

I couldn't find any examples on the auto attendent reading responses from
a database, though it looks like a common task to me. Can anybody provide
some hints, links, directions or experiences for this kind of
configuration?

Thanks a lot

Dirk


-- 
Dirk Enrique Seiffert - Lintec S.A.
Ed. Torre del Reloj - Of. 401
Plaza de los Coches, Centro
Cartagena - Colombia
http://www.lintecsa.com

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