[Asterisk-Users] Polycom IP501 Endless Loop

[Andrew Berman]

Sounds like the phone cannot log into the FTP server.  Did you create the
proper user with the correct login?   It's set up in the FTP/TFTP menu.

Also, you can end the loop by just going into the config menu and nuking the
FTP info and then you'll get a message that says it could not contact the
boot server.

On 1/31/06, casasterisk at valnet.com <casasterisk at valnet.com> wrote:
>
> I have a Polycom IP501 phone and have set it up to download the config
> from an FTP server, it did this once and now is in an endless loop of trying
> to contact the FTP server, failing, then rebooting.
>
> When I watch the FTP server logs it looks like the phone starts a session,
> ends it, starts it, ends it until the phone reboots.  It is annoying like
> nothing I can describe!
>
> I have tried Windows 2003 FTP service, WSFTP server and a few other
> Windows based FTP servers.  Anybody have an idea as to how to get around
> this?  I cannot get support on this phone (Polycom tells me to call the
> reseller and the reseller won't touch it for less than $95/hour).
>
> Thanks!
>
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