[Asterisk-Users] ACD with polycom ip phones

hgaillac-sip at yahoo.fr hgaillac-sip at yahoo.fr
Thu Jan 26 14:23:49 MST 2006


Please to post a patch for asterisk-1.2.3 for
polycom_acd_functions .
Regards
harry
--- Douglas Garstang <dgarstang at oneeighty.com> a écrit
:

> Oooooo.... I thought that this was a Polycom
> limitation, rather than an Asterisk one. Your saying
> that the Polycom phones would receive SIP signalling
> that would allow them to dynamically update the
> appearance display to show if an appearance had a
> logged in agent or not?
> 
> -----Original Message-----
> From: BJ Weschke [mailto:bweschke at gmail.com]
> Sent: Tuesday, January 24, 2006 12:14 PM
> To: Asterisk Users Mailing List - Non-Commercial
> Discussion
> Subject: Re: [Asterisk-Users] ACD with polycom ip
> phones
> 
> 
> On 1/24/06, Douglas Garstang
> <dgarstang at oneeighty.com> wrote:
> > Why do you need a patch? We have ACD/Asterisk
> 1.2.1 working well with Polycom IP phones. Haven't
> done much with 1.2.2 yet. Is there some sort of
> issue?
> >
> > About the only thing that doesn't work is the
> appearances don't display the login/logout status
> with the icon of an agent in an ACD Queue.
> Everything else seems fine.
> >
> 
>  There's a branch against /trunk of Asterisk that
> does have this
> working. It's at
>
http://svn.digium.com/svn/asterisk/team/bweschke/polycom_acd_functions/
> 
> --
> Bird's The Word Technologies, Inc.
> http://www.btwtech.com/
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