[Asterisk-Users] RE: IAX Provider

[Ross C]

> customer service sucks as usual....

I 100% agree.  I haven't been able to complete a call ever.  No response
from customer service.

Whatever company can provide reliable service, great support and a good
selection of local numbers without charging out the butt, will do very well
IMO.  Too many companies don't spend enough time on customer service, which
ends up driving a LOT of business away (business that they would have had in
the bag, had they responded to customers).  It's really not hard to provide
good cust service over the Internet.  It doesn't take very long to reply to
an email inquiry or fix the little problems most people have.

Is it an employee thing; do these companies just not have enough people to
get everything done?  Or is it that the owners just don't really care and
they think they can succeed anyway (w/o good service)?  It's really
ridiculous.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of
sdcharly at gmail.com
Sent: Thursday, January 26, 2006 1:35 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] RE: IAX Provider

 

Truely will all due respects to all, I guess Kaleb has a tie up with them.. 

 

I could never get my sixtel try call out except once. They customer service
sucks as usual....

 

I regret paying to them...Their sample config are all done from my side my
my calls comes out with 'NO ANSWER"

 

Dan

 

On 25/01/06, Dovid Bender <asteriskdigium at yahoo.com> wrote: 

Let me guess you have no affiliation with them what so
ever ? no commision on accounts either ?
--- "Kaleb L. Kunzler" 
<kunzlerklan.catchall at gmail.com> wrote:

> I use iax.cc and find their service to be superior
> to ANY other VOIP
> provider I have tried.  Their prices are 
> competitive, My calls always go
> through, I always get my calls, I couldn't think of
> a better provider.  They
> are "picky" with the context that you use in your
> IAX.cc, but as long as you 
> use the sample config that they provide it works
> beautifully. You only need
> $5 to open the account, that really isn't bad at
> all, others like
> sellvoip.net  <http://sellvoip.net> (bad) require $25 to open an account.
> If you need help getting
> their service to work for you, please contact me off
> list.
>
>
> >On 1/25/06, sdcharly at gmail.com <sdcharly at gmail.com>
> wrote:
> >
> > You can try with www,iax.cc too but i guesst not
> luck with a test
> > account.. 
> >
> > Dan
> >
> >
> > On 25/01/06, Nilesh Londhe <lvnilesh at gmail.com>
> wrote:
> > >
> > > I use www.voipjet.com and find it OK.
> > >
> > > On 1/24/06, Roberto Pereyra <
> pereyra.roberto at gmail.com> wrote: 
> > > > Hi
>
> > > >
> > > > I looking a good IAX service for a emerging
> voip provider.
> > > >
> > > > Better with a test account to try. 
> > > >
> > > > Thanks in advance.
> > > >
> > > > roberto
>
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