[Asterisk-Users] Want to automatically park call and have callerhear ring tones

[Alexander Lopez]

Short replay to long 'short of it'!!




Use a queue for your calls set the queue to ring. 'r' option I belive.

Set up a queue that has no members but allows you t 'joinempty'

Setup an extension that AddQueueMember(home-silent).

You will then need to hangup and the call will ring.

Before entering the queue you could have the system send the YAC info
for you. 

It will require you to hangup after the you join the queue but the
person on the other end will never know.

You are then logged in until you logout once again. You could also use 
A Manager event to log you out at night.


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Joseph Tanner
> Sent: Wednesday, January 25, 2006 9:31 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Want to automatically park call and have
> callerhear ring tones
> 
> Here's the short of it.  I have an Asterisk 1.2.1 system setup to
> handle both personal and business calls.  Now, the business callers
> will hear music while on hold, so the default MOH needs to play
> regular music.  Personal callers should hear rings, not music.  I have
> this working except for one specific case.  If someone calls during
> the day (we're night people), asterisk will not ring the phones.
> Often we'll be up before asterisk thinks we are, so we will miss quite
> a few calls.
> 
> My solution was to have asterisk park the call for 15 seconds, send
> the callerid information to a YAC listener on my laptop and our TiVo,
> and I can pick up any phone and dial "4" to pick up the parked call.
> Works perfect, except parked callers hear music, not ringing.  To make
> it a bit less confusing, I play a quick wav file saying to please hold
> while your call is connected, which sounds rather impersonal (at least
> for a personal call, it's fine for biz calls and is what I use there
> too).
> 
> Is there a way to have a call parked, and have the caller hear the
> default ringing tones, and not have to mess around with MOH?
> Currently I'm using ParkAndAnnounce, and just announcing it to
> /dev/null (which it complains about, but it works).  Here's the
> specific section of my extensions.conf file if anyone's curious:
> 
> [asleep]
> exten => s/_931555XXXX,1,NoOp
> exten => s/7205879978,1,NoOp
> exten => s/4025179978,1,NoOp
> exten => s,1,System(/bin/echo -n -e "'${CALLERIDNAME} ${CALLERIDNUM}'"
> | nc -w 1 192.168.1.16 10629)
> exten => s/_931555XXXX,2,NoOp
> exten => s/7205879978,2,NoOp
> exten => s/4025179978,2,NoOp
> exten => s,2,System(/bin/echo -n -e "'${CALLERIDNAME} ${CALLERIDNUM}'"
> | nc -w 1 192.168.1.19 10629)
> exten => s,3,NoOp
> exten => s,4,NoOp
> exten => s/_731584XXXX,5,NoOp
> exten => s/7205879978,5,NoOp
> exten => s/4025179978,5,NoOp
> exten => s,5,Playback(custom/pleasehold)
> exten =>
s,6,ParkAndAnnounce(pbx-transfer:Parked|15|/dev/null|asleep,s,8)
> exten => s,7,NoOp
> exten => s,8,Playback(custom/voicemail)
> exten => s,9,Voicemail(s1)
> exten => s,10,Hangup
> exten => s,107,NoOp
> exten => s,108,Playback(custom/voicemail)
> exten => s,109,Voicemail(s1)
> exten => s,110,Hangup
> 
> Note that the call doesn't start here, rather it starts in another
> context which checks the hours, then if it's in the middle of the day
> it'll pass it off to the asleep context.  Here's what each line does.
> The first four lines are for s,1, basically if the callerid matches
> one of the first three numbers, it does a NoOp.  Otherwise, it
> performs the normal s,1 line which uses echo and nc (netcat) to send
> the callerid information to my TiVo.  The s,2 lines are the same
> thing, except it sends the info to my laptop (I changed the first
> number to something generic, that's not what's actually in my config;
> the other two are from calling cards that an annoying member of our
> family uses, basically I'm ignoring all calls from them).  s,3 and s,4
> are both NoOp in for future expansion.  s,5 gives the Please Hold
> message, otherwise suddenly hearing music would be confusing.  s,6
> parks the call for 15 seconds, after which time it returns to the
> asleep context, line s,8.  s,7 is for future use.  s,8 plays back a
> custom voicemail greeting, s,9 is for the caller to leave a voicemail
> (vm doesn't give its own greeting, just starts with a beep).  s,10
> hangs up.  s,107 is in case the parkandannounce doesn't work for
> whatever reason, it's a NoOp which passes it to s,108 which as before
> plays the vm greeting, s,109 is the actual voicemail, s,110 hangs up.
> 
> BTW, I just noticed I need to add those bad callerids between s,5 and
> s,6, else they will be parked but not hear the please hold message (I
> want those numbers to go straight to voicemail, I'll clean it up later
> so I'm not repeating myself all the time).
> 
> Is there an easy way to do what I want, parking these calls
> automatically and the caller just hears the normal ringing tone?
> Thanks!
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