[Asterisk-Users] ACD with polycom ip phones

[Douglas Garstang]

Oooooo.... I thought that this was a Polycom limitation, rather than an Asterisk one. Your saying that the Polycom phones would receive SIP signalling that would allow them to dynamically update the appearance display to show if an appearance had a logged in agent or not?

-----Original Message-----
From: BJ Weschke [mailto:bweschke at gmail.com]
Sent: Tuesday, January 24, 2006 12:14 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] ACD with polycom ip phones


On 1/24/06, Douglas Garstang <dgarstang at oneeighty.com> wrote:
> Why do you need a patch? We have ACD/Asterisk 1.2.1 working well with Polycom IP phones. Haven't done much with 1.2.2 yet. Is there some sort of issue?
>
> About the only thing that doesn't work is the appearances don't display the login/logout status with the icon of an agent in an ACD Queue. Everything else seems fine.
>

 There's a branch against /trunk of Asterisk that does have this
working. It's at
http://svn.digium.com/svn/asterisk/team/bweschke/polycom_acd_functions/

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