[Asterisk-Users] GXP-2000 fw 1.0.1.13 and NTP

[Lee Archer]

Odd you should have this problem as I had exactly the same.  In my case
it was a slow DHCP server.  Around 7 seconds in the phones tries to time
sync.  If the phone hasn't got an IP address then this time sync fails
but it doesn't retry.  I emailed Grandstream about it but got nowhere.
I changed my DHCP server from Windows to Linux and now DHCP is much
faster and time sync is working.

Regards

Lee

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Philip
Edelbrock
Sent: 21 January 2006 06:03
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] GXP-2000 fw 1.0.1.13 and NTP


On Dec 31, 2005, at 7:28 AM, Ross C wrote:

> Peter,
>
> After upgrading to 1.0.1.13 I had some miscellaneous problems on one 
> of my GXP-2000's--it would grab an IP address, but it wouldn't get the

> time/date, it wouldn't register, blah blah blah.  I could access the 
> web interface OK, so it wasn't a network issue (I don't think).  
> Anyway...I ended up resetting to factory defaults and all is well now.

> Maybe try that?  That has solved some other problems I've had as well.

I just got a 2000 which does exactly this (our first for evaluation..  
which is somewhat disappointing thus far).  I could see in a packet
sniffer a weird cycle of DHCP requests like it got an IP but kept
retrying?  A power cycle doesn't solve the problem (it's had many, and
dozens of software resets).  A reset with the MAC input doesn't work
either for me.  The phone was at an older FW  when I got it (ending in
.9, I think) and then updated to to the latest stable (.12 I think off
the top of my head).  Btw- the firmware update was a pain.  HTTP updates
were hitting the server (Apache) with 'bad request' results.  I needed
to set up my own tfpt server to make it work.  Off lan updates weren't
working, either, in any case.

The phone will register and work when it has a static address assigned,
but not when set for DHCP.  In all cases, the clock is always wrong.  I
can see with a packet sniffer that the NTP request is sent and received,
but with no effect on the phone display.

Was there a resolution to this issue?  The GXP-2000 seems to be a very
popular phone, so I can't imagine others on the list not experiencing
this?  Or is this part of a batch with unresolvable problems that I need
to send back to the seller?

Thanks! TGIF! :')


Phil
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