[Asterisk-Users] Problems with incoming PSTN calls

[Daryl St Amand]

I am having problems getting incoming calls from the PSTN to route to
extensions, digital receptionist and even voicemail. 

When I call a DID number for one of the lines, it rings twice then says:
"Goodbye" and hangs up. (logs to follow below configuration info). 

When I dial 7777 it goes to the digital receptionist without any
problems. 

The system setup is simple; 

I have 8 PSTN lines incoming to an Adtran 750, which is then connected
to a TE110P via a crossover T-1 cable. 

I am running Asterisk 1.2.1 and AMP to help with basic configuration. 

Inside AMP, I have the inbound routing set to redirect to the digital
receptionist. 

I have 4 SoundPoint 501 SIP phones and a SoundPoint 601 SIP phone. 

I can successfully call between extensions and make outbound calls. 

The "full" log for Asterisk shows the following: 

Jan 19 15:17:57 VERBOSE[24046] logger.c: -- Starting simple switch on
'Zap/1-1' 
Jan 19 15:18:01 NOTICE[24046] chan_zap.c: Got event 18 (Ring Begin)... 
Jan 19 15:18:03 NOTICE[24046] chan_zap.c: Got event 2 (Ring/Answered)...

Jan 19 15:18:03 VERBOSE[24046] logger.c: -- Executing
Playback("Zap/1-1", "vm-goodbye") in new stack 
Jan 19 15:18:03 DEBUG[24046] chan_zap.c: Took Zap/1-1 off hook 
Jan 19 15:18:03 DEBUG[24046] chan_zap.c: Enabled echo cancellation on
channel 1 
Jan 19 15:18:03 DEBUG[24046] chan_zap.c: No echo training requested 
Jan 19 15:18:03 DEBUG[24046] channel.c: Scheduling timer at 160 sample
intervals 
Jan 19 15:18:03 VERBOSE[24046] logger.c: -- Playing 'vm-goodbye'
(language 'en') 
Jan 19 15:18:04 DEBUG[24046] channel.c: Scheduling timer at 0 sample
intervals 
Jan 19 15:18:04 DEBUG[24046] channel.c: Scheduling timer at 0 sample
intervals 
Jan 19 15:18:04 VERBOSE[24046] logger.c: -- Executing Macro("Zap/1-1",
"hangupcall") in new stack 
Jan 19 15:18:04 VERBOSE[24046] logger.c: -- Executing
ResetCDR("Zap/1-1", "w") in new stack 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '(null)' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '(null)' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 's' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'default' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'Zap/1-1' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '(null)' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'ResetCDR' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'w' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '2006-01-19
15:18:03' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '2006-01-19
15:18:03' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '2006-01-19
15:18:04' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '1' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '1' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'ANSWERED' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is 'DOCUMENTATION' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '(null)' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '1137701877.38' 
Jan 19 15:18:04 DEBUG[24046] pbx.c: Function result is '(null)' 
Jan 19 15:18:04 VERBOSE[24046] logger.c: -- Executing NoCDR("Zap/1-1",
"") in new stack 
Jan 19 15:18:04 WARNING[24046] cdr.c: CDR on channel 'Zap/1-1' not
posted 
Jan 19 15:18:04 WARNING[24046] cdr.c: CDR on channel 'Zap/1-1' lacks end

Jan 19 15:18:04 VERBOSE[24046] logger.c: -- Executing Wait("Zap/1-1",
"5") in new stack 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: Exception on 28, channel 1 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: Got event On hook(1) on channel
1 (index 0) 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: disabled echo cancellation on
channel 1 
Jan 19 15:18:05 VERBOSE[24046] logger.c: == Spawn extension
(macro-hangupcall, s, 3) exited non-zero on 'Zap/1-1' in macro
'hangupcall' 
Jan 19 15:18:05 VERBOSE[24046] logger.c: == Spawn extension (default, s,
2) exited non-zero on 'Zap/1-1' 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: Hangup: channel: 1 index = 0,
normal = 28, callwait = -1, thirdcall = -1 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: disabled echo cancellation on
channel 1 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: Set option TDD MODE, value:
OFF(0) on Zap/1-1 
Jan 19 15:18:05 DEBUG[24046] chan_zap.c: Updated conferencing on 1, with
0 conference users 
Jan 19 15:18:05 VERBOSE[24046] logger.c: -- Hungup 'Zap/1-1' 


Thanks,
 
Daryl 
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