[Asterisk-Users] Attended transfer reconnect when goes to
voicemail?
Patrick
asterisk at puzzled.xs4all.nl
Wed Jan 18 06:31:17 MST 2006
On Wed, 2006-01-18 at 07:12 +0000, Paul Redstone wrote:
> Hi
>
> Running bristuffed 0.3.0-PRE-1f which is 1.2.1.
>
> Using *2 in features.conf for attended transfer. Works well if someone
> answers.
>
> But the following sequence causes issue:
>
> 1. Receptionist takes call.
> 2. *2 then 123 to transfer to extension 123.
> 3. 123 is busy or does not answer so receptionist hears 123 voicemail
> 4. How can receptionist reconnect to calling user - could wait for voicemail to
> hang up which reconnects to caller but this takes a long time.
In the default features.conf in 1.2.x you can find *0 which disconnects
you from 123 or 123's voicemail. So just press *0 to get back to the
caller.
Regards,
Patrick
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