[Asterisk-Users] ChanSpy via external application
Peter Fern
pete at keypoint.com.au
Sun Jan 8 23:20:35 MST 2006
Ahh, I'm running r7233, I'll update to the latest rev to pull in the
changes, thanks Juan.
Juan Jose Comellas wrote:
>This problem has been already corrected in Asterisk 1.2. See this bug:
>
>http://bugs.digium.com/view.php?id=6009
>
>
>On Monday 09 January 2006 00:51, Peter Fern wrote:
>
>
>>Just implemented a similar feature here - apparently the chanprefix
>>won't accept a full channel identifier, so I ended up dropping the last
>>character (this works for me since all the sip delivery we want to
>>monitor is to individual handsets - I won't be monitoring any channels
>>that are delivered in bulk).
>>
>>I should really file this as a bug - I would think more useful behaviour
>>in most cases would be to take a channel identifier rather than a prefix.
>>
>>Dov Bigio wrote:
>>
>>
>>>Hello,
>>>
>>>It didn't work...
>>>
>>>I used "Data: SIP/dov.bigio-9949" which was the channel being used,
>>>and the call I received just had beeps... no conversation.
>>>
>>>According to the documentation on
>>>(http://www.voip-info.org/wiki-Asterisk+cmd+ChanSpy), ChanSpy doesn't
>>>take a channel as parameter, does it?
>>>
>>>Thank you very much!!
>>>Dov
>>>
>>> ----- Original Message -----
>>> *From:* Giovanni Miano <mailto:giomiano at gmail.com>
>>> *To:* Dov Bigio <mailto:dovb at terra.com.br> ; Asterisk Users
>>> Mailing List - Non-Commercial Discussion
>>> <mailto:asterisk-users at lists.digium.com>
>>> *Sent:* Thursday, January 05, 2006 7:01 PM
>>> *Subject:* Re: [Asterisk-Users] ChanSpy via external application
>>>
>>> Use channel of your agent
>>>
>>> Channel: SIP/dov.bigio
>>> MaxRetries: 3
>>> RetryTime: 40
>>> WaitTime: 25
>>> Context: 01.telecom
>>> Application: ChanSpy
>>> Data: SIP/234-ssnf
>>> Priority: 1
>>>
>>> Cheers,
>>> Giovanni Miano
>>>
>>> 2006/1/5, Dov Bigio < dovb at terra.com.br <mailto:dovb at terra.com.br>>:
>>>
>>> Hi,
>>>
>>> I have developped an application that monitors the status of
>>> my queues through the events triggered on the Manager Interface.
>>>
>>> This way, I can know the status of my Agent real time.
>>>
>>> Now, I have a new requirement that I must allow a manager to
>>> click on the Agent he wants to monitor and be able to monitor
>>> the call.
>>>
>>> My idea was to, when the user clicks on the Agent, I would
>>> Originate a call between his extension and the extension I
>>> have for ChanSpy, passing as parameter the Agent number.
>>>
>>> For testing this, I tried a call file on
>>> /var/spool/asterisk/outgoing
>>>
>>> Channel: SIP/dov.bigio -----------> This is me
>>> MaxRetries: 3
>>> RetryTime: 40
>>> WaitTime: 25
>>> Context: 01.telecom
>>> Application: ChanSpy
>>> Data: Agent/5450 ---------> This is the
>>> Agent I want to monitor
>>> Priority: 1
>>> The problem is that ChanSpy doesn't accept "Agent/xxxx" as
>>> parameter, just "Agent".
>>> Is there a way to ChanSpy a specific know Agent?
>>> (Or at least to send via dtmf the Agent Number I want to
>>> monitor right after the ChanSpy application is called?
>>>
>>> Thank you very much!
>>> Dov
>>>
>>>
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>>>
>>>
>>>
>>>
>>> --
>>> Giovanni Miano
>>>
>>>------------------------------------------------------------------------
>>>
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