[Asterisk-Users] Iaxy Ringtone

[bails]

Hi all, I have a small query regarding ringing tones on an iaxy2.

I have a customer who uses an iaxy to breakout to pstn via our *.

However the customer complains that he gets no ringing tone whislt 
making calls, i just visited the site and can confirm this.
I also have another customer who is presently in canada with an iaxy 
calling thru our * , he doesnt have this issue.

I presume that the ringing tone is generated by the iaxy itself, and 
that therefore the one with no ringing tone is faulty.

Can anyone confirm this?

Thanks in advance

Bails