[Asterisk-Users] AgentCallbackLogin pre-# announcement?

iris at servercity.com iris at servercity.com
Tue Jan 3 02:59:39 MST 2006


Is there a way to have AgentCallbackLogin make an announcement before  
requiring the callee to press #?

I can not find anything in the documentation or other sites (voip- 
info etc). And at the moment the way i have it setup  
AgentCallbackLogin calls the agent and waits till # is pressed, it  
then plays the queue greeting.

What i would like is for AgentCallbackLogin to play an announcement  
before requiring # so the agent can decide wether to answer the call  
based on time of day/workload etc.

Example: Agent gets a call back and when answered they hear "you have  
a sales/support/billing call, please press # to accept"

Is this possible?

Thanks
Adam



More information about the asterisk-users mailing list