[Asterisk-Users] attended call transfer

Michael Collins mcollins at fcnetwork.biz
Mon Feb 13 06:36:24 MST 2006


Yes - in a traditional PBX environment the transferring station has the
ability to pull the call back by pressing a sequence of keys.  In some
PBX's, pressing the transfer key twice, like a double-click of a mouse,
will pull the call back.  In some analog environments, pressing the
flash key twice will pull the call back.  (Pressing the flash key only
once will, in some PBX's, initiate a 3-way call.)

Thanks for bringing this up, Paul.  Any other suggestions about making
transfer even better?

-MC

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Paul
Redstone
Sent: Monday, February 13, 2006 5:29 AM
To: Asterisk User
Subject: RE: [Asterisk-Users] attended call transfer

Useful discussion on this. There are some other functions in this which
need to 
be addressed. For example if doing an attended transfer and the
recipient phone 
number goes to voicemail, you have to wait for the timeout to reconnect
to the 
original caller - unless someone know differently. There should be a
reconnect 
hot key.

Again this is comparable to a conventional PABX where the attended
transfer 
puts the caller on hold and pushing a button reconnects.

Paul
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