[Asterisk-Users] Queue - check agent

[Joel Vandal]

Hi,

>I have defined 4 queue's. Is there any way to check is there any agent logged in any of those queue's?
>
>What I would like to do is to check if there is any agent in any of queue's and if there is, then I'll will transfer a call to that queue, it there isn't I would like to do something else with a call.
>  
>

The Queue application sets the QUEUESTATUS channel variable upon 
completion.  The status of the call can be :  TIMEOUT, FULL, JOINEMPTY, 
LEAVEEMPTY, JOINUNAVAIL or LEAVEUNAVAIL.

Here an example....

...
exten           => 3,5,Queue(scopserv-test|tH|||30)
exten           => 3,6,GotoIf($["${QUEUESTATUS}" = "JOINEMPTY"]?1000)
exten           => 3,7,GotoIf($["${QUEUESTATUS}" = "JOINUNAVAIL"]?1000)
exten           => 3,8,GotoIf($["${QUEUESTATUS}" = "FULL"]?1000)
exten           => 3,9,NoOp(Normal Queue exist)
exten           => 3,10,Hangup

exten            => 3,1000,Voicemail(b1000 at scopserv)
            
--
Joel Vandal, CTO
ScopServ Inc.
http://www.scopserv.com/