[Asterisk-Users] change languages from an IVR

[Colin Anderson]

sorry I meant in the workplace, of course that would be absurd if the
provincial gov't mandated your voicemail message at home to be bi-lingual
but you know it wouldn't suprise me if they changed the law accordingly.
Wasn't there an incident a few years ago where a guy hung a sign outside of
his house and he was fined a couple grand, not because it wasn't bi-lingual
but because the French wasn't big enough? There's some 80/20 proportion that
you have to follow. 

-----Original Message-----
From: Marcel Eric Loiselle [mailto:marceleric at gmail.com]
Sent: Wednesday, February 08, 2006 6:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] change languages from an IVR


Hi Colin,

We don't read the same law books :-)
Federal goverment mandates governement office, public service, court to be
billingual.

Thats Quebec provincial governement that force cie to use French or
billinguism in some area: 
-Language use in working place (must be French)
-Internal used sofware and documentation (must in French if a French version
exist)
-School insription (If you parent are French you must study in French)
-Price and sign information (billinguism allowed under condition) 
-...
Someting it sucks.

But I never saw anything forcing you to translate you phone system (except
screaming French customer).

My 2 cents


On 2/7/06, Colin Anderson < ColinA at landmarkmasterbuilder.com
<mailto:ColinA at landmarkmasterbuilder.com> > wrote: 

unfortunately the federal government in Canada mandates this and in Quebec
if you don't do it, you can be charged with a criminal offense.

French Canada farts in your general direction.

-----Original Message----- 
From: Mark Phillips [mailto: g7ltt at g7ltt.com <mailto:g7ltt at g7ltt.com> ]
Sent: Tuesday, February 07, 2006 1:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] change languages from an IVR 


I've come across this in my dealings with my customers in Toronto. As an
Englishman I find it most infuriating. French is after all, the most
hated language in the world from an Englishmans perspective ;-} 


Mark, G7LTT/KC2ENI
Randolph, NJ
http://www.g7ltt.com <http://www.g7ltt.com> 


Derek Whitten wrote:
> Colin Anderson wrote:
>
>>>But, AFAIK, when they get to voicemail, the greeting is not based on 
>>>the language setting, so you have to record it in those 3 languages,
>>>which makes a pretty long greeting
>>
>>
>>This is common in Canada which has 2 official languages. The convention 
here
>>is to intersperse the secondary language with the primary language so a
non
>>native English speaker can follow what is going on:
>>
>>"Hi, no one can take your call right now / Bonjour, personne ne peuvent 
>>prendre votre appel en ce moment / Please leave a message and I will
return
>>your call as soon as possible / Veuillez laisser un message et je
renverrai
>>votre appel aussitôt que possible" 
>>
>>3 might be a stretch though.
>>
>>
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>
>
> maybe break the languages into smaller pieces?
>
> for french, press 1... for english, press 2...
>
>
>
>
>
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-- 
Marcel Eric
mailto: marceleric at gmail.com <mailto:marceleric at gmail.com>  

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