[Asterisk-Users] RE: Asterisk-Users Digest, Vol 18, Issue 206

[Michaël Gaudette]

Thanks Jerry.  What I don`t understand is what are the files greet.gsm and
temp.gsm, and why are they present in one mailbox and not the other?

And why, probably for the same reason x, is it that when I record my
unavailable message in my mailbox, and call back to try it, the default
asterisk unavailable message is played???

Mike

Message: 1
Date: Tue, 31 Jan 2006 12:28:10 -0600
From: Jerry Jones <jjones at danrj.com>
Subject: Re: [Asterisk-Users] Voicemail greetings
To: Asterisk Users Mailing List - Non-Commercial Discussion
	<asterisk-users at lists.digium.com>
Message-ID: <52F02F98-2395-4625-AF0E-B3952AF2BDE7 at danrj.com>
Content-Type: text/plain; charset=ISO-8859-1; delsp=yes; format=flowed


On Jan 31, 2006, at 10:03 AM, Michakl Gaudette wrote:

> Hi,
>
> I`ve been trying to figure out voicemail, but there is something that 
> is obviously escaping me. Using * 1.2.3, standard built with 
> asterisk-addons.
>
> I have two voicemails, one is 702 and one is 705.  Both in different 
> contexts, but that doesn`t matter (I think).  The point is in the 
> /voicemail/context/702 directory I have the files unavail.gsm, 
> temp.gsm and greet.gsm.  While in the other directory, I have 
> greet.gsm, unavail.gsm and busy.gsm.
>
> So in one directory I have temp.gsm and in the other busy.gsm.  How 
> did that happen and what does it mean?  What i found out is that in 
> the one voicemail that doesn`t have temp.gsm, when somebody tries to 
> leave me a message that person gets an asterisk greeting (as opposed 
> to one with my wonderful voice).
>
>
> Also, WHEN are the file used? I have the option of recording my busy 
> message and my unavailable message, but really, how does Asterisk 
> choose which one I am? (unavailable vs busy)?
>
> This isn`t clear to me, hopefully somebody has a quick and simple 
> answer.

simplified answer
If the phone rings then goes to vm it is unavailable. If the phone does not
ring it is busy.

More detailed
If you phone is set to allow n calls to ring in and n+1 tries, then the
phone will return a busy If your phone is in do not disturb it will return a
busy If you phone is unreachable it will return a busy

Mostly depends on your phones exactly how/when things happen, but definately
controllable from the dialplan also

ymmv