[asterisk-users] Agentcallbacklogin deprecation

[Lenz]

You can use Local channels, plus some custom queue_log logging, unless you  
want fancy agent/extension association; in that case you'll have to have  
your fun with the dialplan :)
l.



On Wed, 20 Dec 2006 23:51:31 +0100, Carla Schroder <carla at bratgrrl.com>  
wrote:

> Sooo what replaces it? Convoluted dialplans? AEL stuff?  
> Agentcallbacklogin was
> simple and easy. Hardly anything in Asterisk is simple or easy. Maybe  
> that's
> why it was removed. :)
>
> On Wednesday 20 December 2006 2:21 pm, Lenz wrote:
>> I would not say that * has been "taken out of the realm of reasonable CC
>> solutions", luckily there are still a lot of ways to configure * to meet
>> the most diverse needs, but it's surely a fact that a very convenient  
>> and
>> used approach being deprecated will be an annoyance for CC designers and
>> will confuse the novice users. I am sure the developers who took this
>> decision had the best intentions and the soundest reasons, but the  
>> result
>> is IMHO a bit of unnecessary complexity.
>> I happen to look everyday at a lot of queue_log files from a lot of
>> different CCs, and I'd say that 90% of non-TrixBox users use
>> Agentcallbacklogin as of today.
>> l.
>>
>> On Wed, 20 Dec 2006 22:54:16 +0100, Jordan Novak
>>
>> <jnovak at logisticshealth.com> wrote:
>> >  I agree with these fella's, this is a piss poor way of fixing it. I
>> > only know of one call center that used static agents, mostly because
>> > they were sold a peice of crap and they had no idea how to use it the
>> > other way. I think you will find the majority of call centers are
>> > callback centers. This decision has taken Asterisk out of the realm of
>> > providing reasonable call center solutions. VIVA ZAPATA!!!  Let's  
>> start
>> > a revolution!
>



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