[asterisk-users] Broadvoice registration problems

[Bartosz Wegrzyn - maillists]

I am not sure how far I will go with that, but
I did a capture and explained in detail what is the problem,

I hope that somebody there will forward it to high level support maybe,
who knows, it is so hard to get help when something strange happens,

from my experience with broadvoice, everything works always great, but
from time to time they change something on their side, and I have to fix it
myself by some changes in the configuration (if possible)
this time I have no idea , but it does not work,

we will see,

thx

> Any ideas?
> Did anyone experience something like that?
>
> Thx
>
> Yes, unfortunately, all the time.  There answer is if it works with a sip
> softphone client than it's not their problem.  It does work with the
> softphone client.
>
>
>
> -----Original Message-----
> From: Bartosz Wegrzyn - maillists [mailto:junk at lexoncom.com]
> Sent: Thursday, December 14, 2006 3:24 PM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Broadvoice registration problems
>
> Hello,
>
> I have two broadvoice accounts.
> Lately, very often my broadvoice accounts are in unregistered state.
> When I log into asterisk I see:
>
> voip*CLI> sip show registry
> Host Username Refresh State
> sip.broadvoice.com:5060 yyy at s 120 Request Sent
> sip.broadvoice.com:5060 xxx at s 120 Request Sent
>
> xxx and yyy are my ohone numbers,
>
> when I do tcpdump on my router, I see only packets comming out my router
> to broadvoice but nothing comming back on port 5060
>
> 23:06:41.398952 IP adsl-myip.dsl.chcgil.ameritech.net.5060 >
> 147.135.12.128.5060: UDP, length 411
> 23:06:42.306975 IP adsl-myip.dsl.chcgil.ameritech.net.5060 >
> 147.135.12.128.5060: UDP, length 411
> 23:06:42.398951 IP adsl-myip.dsl.chcgil.ameritech.net.5060 >
> 147.135.12.128.5060: UDP, length 411
> 23:06:44.306932 IP adsl-myip.dsl.chcgil.ameritech.net.5060 >
> 147.135.12.128.5060: UDP, length 411
> 23:06:44.398921 IP adsl-myip.dsl.chcgil.ameritech.net.5060 >
> 147.135.12.128.5060: UDP, length 411
>
> the only way to get registered is to change the proxy in the host file,
> after some time same story happens, I am in register sent state and
> nothing is coming back from the broadvoice, changing proxy in the host
> file again solves problem,
>
> For me it sounds like broadvoice servers does not want talk with my
> servers for some unknown reason,
>
> I called them but their support is unqualified, and I could not get any
> answer,
>
> Any ideas?
> Did anyone experience something like that?
>
> thx
>
>
> Bartosz Wegrzyn
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> 6:13 PM
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