[asterisk-users] Comfort noise support incomplete in Asterisk (RFC 3389).

[Eric "ManxPower" Wieling]

Luciano Moreira wrote:
> I trying to setup a outbound trunk with IPSmarx. It's working, but when I make a call, the ring dialtone stills ringing on my side, even after the other side picksup the phone. I got a NOTICE message from Asterisk that I hope you can help me:
> 
> ----------------
>     -- Called 558532630372 at ipsmarx-out
>     -- SIP/ipsmarx-out-0995f270 is making progress passing it to IAX2/1010-14
>     -- SIP/ipsmarx-out-0995f270 is ringing
>     -- SIP/ipsmarx-out-0995f270 is making progress passing it to IAX2/1010-14
> Aug 16 15:39:21 NOTICE[16215]: rtp.c:331 process_rfc3389: Comfort noise support incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Client IP: 64.34.224.230
> ----------------
> 
> ipsmarx-out is my outbound route. I got two SIP passing process. So I listen 2 ringtone and when the second ringtone start with a delay I got this NOTICE from asterisk:"Comfort noise support incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Client IP: 64.34.224.230".
> I googled this error but could find a fix to this bug.

This is not a bug.

Contact your provider and tell them to turn off CNG/VAD/Silence 
Supression as Asterisk does not support this feature.


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