[asterisk-users] VOIP phone for Receptionist use

shadowym shadowym at hotmail.com
Wed Aug 2 12:33:30 MST 2006


Join the club,
 
I would like shared line appearance ability along with MANY other people
too.  That feature is only now on the rader screen for Asterisk but it
probably won't be available for some time.  Months if not years (probably
not till v1.6 which is after the next version which will be 1.4).
 
There are alternatives which some people here may suggest.  Unfortunately
they require a change in usage and thinking by the receptionist. You would
definitely want to be upfront and give some sort of demo beforehand IMHO to
avoid problems with the client relationship.
 
My 2 cents.


  _____  

From: Jeff Busch [mailto:Jeff.Busch at lewisbuilds.com] 
Sent: Tuesday, August 01, 2006 5:20 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] VOIP phone for Receptionist use


I've searched through the newsgroup and online and haven't found an answer
for my question... maybe I am looking for the wrong terms, I am not sure...
 
I have a client that would like a phone that is like a "typical"
receptionists phone.
 
Requirements:
- Ability for their 3 lines to "light-up" a button on the phone when one of
them rings in.
- Ability for the phone to ring when the receptionist is on one call and a
second or third call is incoming.  (this has been the biggest frustration up
to now.  When a second call comes, there is no tone that heard on the IP500.
Perhaps I am missing a setting?)
 
We are currently using:
 
Asterisk @ Home 2.1
Polycom IP500/501 phones
 
Is there a way to do what we need to using the IP500 phones?  If so, can
anyone give me instructions on how to make it work with Asterisk at Home?
 
Thanks for your help in advance.
 
Jeff

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