[Asterisk-Users] Call Queue Transfer

Josué Conti josueconti at gmail.com
Fri Apr 28 19:06:54 MST 2006


Hi All.
 I am with the following problem. The agents of my Queue when they receive a
call originated from the pilot of queue, are with the status of "talking to
zap". Until all good, he is correct there, but the fact is that if the agent
transfers the call, for another user and this user takes care of the call,
the status of the agent in the "show agents" is of that it the same
continues speaking (talking to zap) with circuit that it had received the
call from the pilot, or either asterisk does not understand the
transference. This finishes originating attendance lines being that the
agent already is available. It would have some alternative to decide this
problem? Somebody already passed therefore?
Regards

Josué
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