[Asterisk-Users] Stuck in Queues

[Time Bandit]

> My queues.conf looks like this:
>
> [sales]
> musiconhold = default
> announce = queue-sales
> strategy = ringall
> wrapuptime=15
> timeout = 30
> maxlen = 0
> announce-frequency = 90
> announce-holdtime = yes
> monitor-format = wav
> monitor-join = yes
> leavewhenempty = yes
> joinempty = no
> member => Agent/1003
> member => Agent/1004
> member => Agent/1005
<snip>
> When the call comes in and sales is selected, the call sits in the sales
> queue indefinately, even though there are no agents logged in.

I may be wrong but this is how I understand this :

since you have agent defined (and not using AddQueueMember), Asterisk
see them as being part of the queue, so it is not empty.

try "leavewhenempty=strict" and "joinempty=strict"

see http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf for details

hth