[Asterisk-Users] asterisk voicemail question

[Don Pobanz]

Tofik Suleymanov wrote:
> When new voicemail comes and i pick up the phone i hear special tones 
> indicating that the new voicemail arrived.
> 2. there is no new voicemail (checked mailbox on filesystem), but when i 
> pick up the phone i hear speial tones indicating that there is a new 
> message

We had a case of this here recently. It turns out that the msg0002.txt 
file in the Inbox of one of the mailboxes did not get deleted. (asterisk 
1.2.6) Because of this file, Asterisk kept the message waiting light 
lit. However, going through voicemail did not allow the deleting of 
file. Check to see if you have any erroneous files in the
/var/spool/asterisk/voicemail/default/xxx/INBOX directory.

Don Pobanz