[Asterisk-Users] attended transfer issue

[John Novack]

Eric "ManxPower" Wieling wrote:

> John Novack wrote:
>
>>
>>
>> Damon Estep wrote:
>>
>>> There is some kind of issue with SIP transfer interaction between 
>>> some SIP phones and asterisk, I have personal experience with 
>>> Polycom phones not being able to do a blind xfer using the feature key.
>>
>
> Our receptionist does both blind and attended transfers with Polycoms 
> all the time.  In later versions of the Polycom SIP firmware: Attended 
> transfer: while on a call press the Transfer key, dial the 
> destination, talk, then press the transfer key again.  For Blind: 
> while on call, press transfer key, then the Blind key, dial, hangup.

All well and good, but that is awkward.
The point is/was that doing a transfer, talk or not, transferee answer 
or not, the transferer should be able to hang up and the call NOT get 
lost, the transfer complete and ring then overflow to voice mail.
Easier on ALL users and the way hybrid systems have worked for many a year

John Novack