[Asterisk-Users] attended transfer issue

John Novack jnovack at stromberg-carlson.org
Fri Apr 14 13:22:26 MST 2006



Damon Estep wrote:

>There is some kind of issue with SIP transfer interaction between some SIP phones and asterisk, I have personal experience with Polycom phones not being able to do a blind xfer using the feature key.
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Is that a Polycom or Asterisk defect?

>We have to use the asterisk # blind xfrer functionality for blind
>transfers
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>The phones will drop the call if you initiate a transfer with the
>feature key but do not wait for the remote line to answer before
>releasing the call. In other words, if you hit transfer on the phone,
>wait for the remote phone to ring, and hang up, you will drop the call.
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Not so good.
Asterisk or Polycom doing that?

John Novack

>If you wait for the remote phone to answer (live or voicemail) the
>transfer will complete.
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>It IS confusing to users to have 2 transfers, # for blind and the
>feature key for attended.
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>Damon
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