[Asterisk-Users] Digium cards, so disappointing !

[Matt]

At least Digium lets you wait in a queue and picks up the phone when
you call for support.. with Sangoma the only way to get ahold of
someone is to:
DIAL: 1-800-388-2475... choose option 2... get message "no one is
available"  Press * to return to main menu.  Dial extension 119.   get
message " no one is available"  Press *, Dial 119, Press *, Dial
119... lather rinse and repeat until someone answers.

On 4/13/06, Lee Howard <faxguy at howardsilvan.com> wrote:
> Tony ROBIN wrote:
>
> >Now we want to receive fax (< 20/day) on it and
> >guess what ? Since April 2006 (again a few months after we bought
> >our brand new card), "officially, fax communications is not
> >supported with Digium cards" ( http://www.voip-info.org/wiki-Asterisk+fax ).
> >Of course, I should have guessed that it is far too much to ask
> >to a $2495 card ! Is the "fax" extension in Asterisk just there
> >to push us to the competing products ?
> >
>
> If your zttest has good results (mostly 100%, nothing less than 99.98%)
> then you should be able to receive faxes (I'd suggest iaxmodem+HylaFAX)
> despite Digium's disclaimer.
>
> I do not excuse Digium, however, from sidelining fax the way that they have.
>
> Lee.
>
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