[Asterisk-Users] Re: Received VNAK: resending outstanding frames?

[Carey O'Shea]

> > On Tue, 2006-04-11 at 23:00 +1000, Carey O'Shea wrote:
> >> I only receive 4 google results on my error. So some help would be
> >> appreciated. I could not even determine what "VNAK" was.
> >>
> >> Let me describe my problem. I have an IAX hardware phone here that
> >> connects and operates fine within my internal network. However,  
> >> outside
> >> my internal network, the hardware phone fails to register.
> >>
> >> The plot thickens: outside my internal network I've tested  
> >> numerous IAX
> >> softphones and strangely enough they function fine, where the  
> >> hardware
> >> phone does not.
> >>
> >> Of course (seeing as how the softphones work externally) I have  
> >> both TCP
> >> and UDP 4569 port forwarded to Asterisk server and there is no  
> >> firewall
> >> on the Asterisk server.
> >>
> >> So I am guessing there is some NAT issue or some configuration issue
> >> with this hardware IAX phone I have.
> >>
> >> Below are the messages I receieve in my "full" log (about 20 or 30 of
> >> them each second for many seconds, then after the flood of  
> >> messages it
> >> reports "Raw Hangup", and then soon enough it starts again).
> >>
> >> I'm using a "PA1686" IAX hardware phone.
> 
> 
> I have a few PA1686 phones doing IAX through firewalls and NAT, so it  
> is possible :-)
> 
> Try running :
> 
> iax2 debug
> 
> Can you send us the few lines in the log before the VNAK's start?
> 
> Tim Panton
> tim at mexuar.com
> 

Thanks for the reply Tim.

I would love to send you those lines... but unfortunately I accidentally
put my PA168S phone into "PPPoE" mode and now it doesn't try to pick up
a local DHCP address, and just sits there endlessly trying to connect
to a bogus PPPoE account. 

I need to know how to reset this phone to defaults. Can't see any
pinhole or anything, so perhaps it needs to be opened up and there is a
way to do this inside of the phone?

Or any other ideas so that I can access it :-)

Carey O'Shea.