[Asterisk-Users] Any Aheeva Users?

[Steve Totaro]

We were considering their product for a large call center.  The product 
and the company are both very impressive.  They actually use their own 
product in-house in their own call center, so they really know the business.

The downside was that their product is closed and would require hacking 
to make it work with our own custom CRM with the tight integration we 
seek.  We decided to go straight asterisk and then build a GUI of our 
own down the road.  The original decision to go with asterisk in this 
deployment was for the ability to customize and integrate to any level 
desired or dreamed.  A GUI is nice and they have some very nice features 
but....  I quote myself, "Aheeva would take us ten steps forward but 
right into a wall when we want additional features and integration not 
out of the box."

Infobox Peru wrote:
> Hello, what is your experience with Aheeva? Are you a vendor or the 
> final user?
>
> Thanks,
>
> Daniel Pizarro
>
> On 4/10/06, *asterisk at dgtec.net.do <mailto:asterisk at dgtec.net.do>* 
> <asterisk at dgtec.net.do <mailto:asterisk at dgtec.net.do>> wrote:
>
>     we're  using aheeva on a call center on Dominican Republic, we're
>     using
>     aheeva since 2 month,
>     Wai Wu wrote:
>
>     >Isn't aheeva a commercial product? Whoever wants to find out how
>     it is should ask aheeva for referrals, and I recommand him
>     personally pay visits to their customers on their expenses if he
>     is a prospect.
>     >
>     >________________________________
>     >
>     >From: asterisk-users-bounces at lists.digium.com
>     <mailto:asterisk-users-bounces at lists.digium.com> on behalf of
>     Kevin P. Fleming
>     >Sent: Tue 4/4/2006 6:40 PM
>     >To: Asterisk Users Mailing List - Non-Commercial Discussion
>     >Subject: Re: [Asterisk-Users] Any Aheeva Users?
>     >
>     >
>     >
>     >Steve Totaro wrote:
>     >
>     >
>     >>Just looking for unsolicited thoughts on the Aheeva product?  Anyone
>     >>have anything to say?
>     >>
>     >>
>     >
>     >Hmmmm.... soliciting unsolicited thoughts. Interesting :-)
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