[Asterisk-Users] sixtel

[Jay Milk]

Steve Totaro wrote:
>
> I have a number of toll free DIDs with them. Never had a problem. 
> Control panel is excellent and they even give you specific configs. I 
> don’t run much traffic through them but when I do, no problems. As 
> always, let the buyer beware.
>
> Thanks,
> Steve Totaro
>
> ------------------------------------------------------------------------
>
> *From:* Curt Shaffer [mailto:cshaffer at gmail.com]
> *Sent:* Monday, April 10, 2006 8:55 AM
> *To:* 'Asterisk Users Mailing List - Non-Commercial Discussion'
> *Subject:* [Asterisk-Users] sixtel
>
> Just wondering everyone’s experience with Six Tel 
> (http://www.iax.cc/show.php?go=local)? They seem to have some really 
> decent prices but I have heard some “buyer beware” comments elsewhere.
>
> Thanks
>
> Curt
>

Probably one of the best examples of "your mileage may vary" and "buyer 
beware".

When I initially signed up with sixtel, I had decent (not great) 
call-quality, and a quick response to service requests. Within a month 
or two, everything went south. Call quality went down the drain, and 
service requests were not answered. Their billing system was riddled 
with overcharges -- one of their favorite things to do was to charge for 
DIDs requested without ever provisioning them... and keep charging 
months after they received cancellation for the request.

My advice -- don't give them more money than you're willing to lose, and 
test them out thoroughly -- and don't put DIDs provided by them on any 
printed materials unless you're convinced their gonna stick around. 
Maybe they finally got their stuff together.