[Asterisk-Users] GoDaddy royally screws over aussievoip.com.au and soft-swtich.org

[Dan Journo]

Unfortunetly, you learnt the hard way. Never rely on any third party. Make
sure you have backups of all your data on machines which you have direct
access to.

There are a large number of offsite companies offering backup services.
Check them out and make sure their contracts still allow you to sue them if
they lose your data.

We have two machines for just this reason. (We also learnt the hard
way.) They mirror each other and they are hosted with two different
companies. Therefore, if one company/server fails, we can instantly switch
over without losing data.

Never rely too heavily on one supplier/service.

Good luck getting back online.
Dan


On 05/04/06, Ronald Wiplinger <ronald at elmit.com> wrote:
>
>
> >
> >> Well, I wake up this morning, and aussievoip isn't
> >> up. I ring godaddy,
> >> who _were_ hosting it, and they say that the
> >> machine's been compromised,
> >> and you can't have your data. Nyah Nyah.
> >>
> >>
>
> Have you tried the Internet archieve (wayback machine). I was once lucky
> to find my web pages there to recover it!
>
> >> I spent 1 hour and 38 minutes on the phone to them,
> >> trying to convince
> >> them to let me somehow get access to it, but to no
> >> avail. I've reported
> >> it to the Australian Federal Police High-Tech Crime
> >> Unit, asking for a
> >> forensic analysis of the attack - hopefully I'll be
> >> able to get a copy
> >>
> You are kidding, are you? You do not really expect that, do you?
>
>
> bye
>
> Ronald Wiplinger
> >> of the data from the police, eventually, that way.
> >> Until then, however,
> >> we're out of luck.
> >>
> >> I've had a couple of offers of hosting (I put it on
> >> voip-info.org) but
> >> for the moment, I've signed up with serverpronto,
> >> which does get 1440
> >> hits from google on 'serverpronto sucks'- which is
> >> an order of magnitude
> >> less than 'godaddy sucks', at 155,000 hits. (With
> >> quotes, it gets 3
> >> hits, and godaddy gets 783)
> >>
> >> So, basically, aussievoip.com and soft-switch.org
> >> will be down for AT
> >> LEAST 24 hours. I've spoken to coppice and he has a
> >> reasonably recent
> >> backup, but I'll be crawling google's cache for
> >> anything in there to try
> >> to rebuild aussievoip.
> >>
> >> Yes, I had backups. They were on the machine. It was
> >> a shared hosting
> >> server. You'd expect never to have data _loss_, just
> >> fumble-finger-ism.
> >> Obviously, I was wrong.
> >>
> >> GoDaddy sucks, indeed.
> >>
> >> Anyway, it's being taken care of, just don't expect
> >> there to be any
> >> aussievoip for at least a couple of days.
> >>
> >> --Rob
> >>
> >> _______________________________________________
> >> --Bandwidth and Colocation provided by Easynews.com
> >> --
> >>
> >> Asterisk-Users mailing list
> >> To UNSUBSCRIBE or update options visit:
> >>
> >>
> >>
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >
> > __________________________________________________
> > Do You Yahoo!?
> > Tired of spam?  Yahoo! Mail has the best spam protection around
> > http://mail.yahoo.com
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > Asterisk-Users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >
>
>
> --
> Ronald Wiplinger  (CEO of ELMIT)
> http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com
> Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208
> - I'm a SpamCon Foundation Member, #694, Verify it at
> http://www.spamcon.org
>
> PS: Spam prevention!
> Our system is protected with a spam prevention program.
> If you send us an e-mail, our system will send you a confirmation message
> back. Just reply to this confirmation message please.
> After receiving this confirmation message, our system will send the hold
> message (one) and all future messages (after the received confirmation
> message) to me without asking you again.
>
>
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060405/a21a1210/attachment.htm