[Asterisk-Users] ASTCC: How to reset "in-use" flag automatically ?

[Ronald Wiplinger]

JP Carballo wrote:
> Ronald Wiplinger wrote:
>
>> I have some troubles with ASTCC. TOOOOO often the "in-use" flag 
>> remains set.
>>
>> I would like to find a solution, where astcc.agi checks automatically 
>> if THIS user is in a call rather than to check the flag.
>>
>> If that is not possible, I would like to have an extension to dial 
>> to, and it will after hang up, reset the flag!
>>
>> The in-use flag remains set, if the caller hang up before the gateway 
>> gets the call.
>
>
> Insert this in astcc.agi; anywhere after the calls for it to load and 
> connect to the db.
>
> if ($phoneno eq "RESET_INUSE") {
>    &setinuse($carddata->{number}, 0);
>    exit(0);
> }
>
> And this in extensions.conf:
>
> exten => s,n,DeadAGI(astcc.agi,${CARDNO},RESET_INUSE,2)
>
> I leave it to you to capture ${CARDNO} :)
>
> I don't enable this in the IVR unless the person has entered a valid 
> account number, for obvious reasons.
>

Wouldn't that totally disable inuse??? It would be possible that a user 
uses two or more soft phones and make phone calls on multiple places!


bye

Ronald Wiplinger