[Asterisk-Users] Problems with queue and remote agents

[Damon Estep]

Use agent callback login so the voicemail answering does not result in
the call going to vmail, agentcallback login, along with ackcall=yes in
agents.conf requires the # key to take the call from the queue.

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of asterisk at frameweb.it
> Sent: Friday, September 23, 2005 9:16 AM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Problems with queue and remote agents
> 
> I all.
> I have configured a pair of * servers, sip connected each other
> 
> Mi problem is the following
> 
> If on the first * i configure a queue containing phone number of the
> second
> * (i.e with a round robin strategy)
> I have non problem as far as all phones are online.
> 
> If one of the remote phone number is unavailable, when the round-robin
> strategy touch that phone the call is answered
> by the voicemail (the extension is onthephone or is unavailable....)
> 
> I think that the problem could be the first * pass the call to the
second,
> and has no way to decide
> if the remote extension is available or not
> 
> Could be an improvement to iax interconnect the two asterisk ?
> 
> Or is there any othe solution ?
> 
> I already removed static agent from the queue, but the problem is the
same
> if one remote extensions is loggd in but is busy
> 
> Andrea
> 
> Chi ricevesse questa mail per errore e' gentilmente pregato di
> cancellarla.
> 
> Visitate il sito http://www.frameweb.it
> 
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