[Asterisk-Users] Stumped on vMail problem, any ideas?

[Kevin Hanson]

Howard Leadmon wrote:

>    Hello all,
>
> I think I have most of my AAH 1.3 setup running (Asterisk 1.0.9), but somehow
>something is not quite right with my vMail setup.  I would have sworn this was
>all working, but maybe I was just dreaming.
>
> Anyway here is what is happening, say I am on extension 200 and I want to
>call to extension 201.   If extension 201 is no connected, then it rolls right
>into vMail with the message the user is not available.   If I am talking on
>201 then vMail responds with the user is currently on the phone, which is
>great.   Where this goes wrong is if 201 is on hook, and ringing, in this case
>it will just keep on ringing 201 forever, and never transfer into the vMail
>system.   Needless to say this is NOT what I am looking to have happen, I
>would like it to ring for say 30 seconds, and then transfer over to the
>mailbox if the person doesn't answer.
>
>  
>
<snip>

Have a look under "General Settings" of AMP.  There is an option "Number 
of seconds to ring phones before sending callers to voicemail:"

What is that set to?

Cheers,
Kevin