[Asterisk-Users] Call Transfer
Rhonda Herron
rherron at relware.com
Thu Oct 20 12:43:30 MST 2005
He is what happens from the time the extension is selected from the time
the digital receptionist answers until I hangup. I watched the logs as
I was pushing all sorts of transfer button possibilities and nothing. It
just stayed at 'ooh, voice format changed to 4' Which, while humorous
tells me nothing except that my phone is not able to communicate with
the sever at all from the time the call is put through until the call is
done.
Oct 20 15:33:45 VERBOSE[2909]: -- Executing
Dial("IAX2/teliax-in at teliax-out/4", "IAX2/7878|15|tr") in new stack
Oct 20 15:33:45 DEBUG[2909]: SIMPLE DIAL (NO URL)
Oct 20 15:33:45 VERBOSE[2909]: -- Called 7878
Oct 20 15:33:45 VERBOSE[2909]: -- Call accepted by xxx.xxx.xxx.xxx
(format ulaw)
Oct 20 15:33:45 VERBOSE[2909]: -- Format for call is ulaw
Oct 20 15:33:45 VERBOSE[2909]: -- IAX2/7878/8 is ringing
Oct 20 15:33:50 VERBOSE[2909]: -- IAX2/7878/8 answered
IAX2/teliax-in at teliax-out/4
Oct 20 15:33:50 VERBOSE[2909]: -- Attempting native bridge of
IAX2/teliax-in at teliax-out/4 and IAX2/7878/8
Oct 20 15:33:50 DEBUG[2909]: Ooh, voice format changed to 4
Here is the extension config for 7878:
exten => 7878,1,Macro(exten-vm,7878 at default,7878)
And this is the config for aah_1 ( our digital receptionist)
[aa_1]
include => aa_1-custom
exten => 1,1,Goto(,s,1) ;
exten => fax,1,Goto(ext-fax,in_fax,1) ;
exten => h,1,Hangup() ;
exten => i,1,Playback(invalid) ;
exten => i,2,Goto(s,7) ;
include => ext-local
include => app-messagecenter
include => app-directory
exten => s,1,GotoIf($[${DIALSTATUS} = ANSWER]?4) ;
exten => s,2,Answer() ;
exten => s,3,Wait(1) ;
exten => s,4,SetVar(DIR-CONTEXT=default) ;
exten => s,5,DigitTimeout(3) ; Basic
exten => s,6,ResponseTimeout(7) ;
exten => s,7,Background(custom/aa_1) ;
Thanks, once again,
-R
Rhonda Herron wrote:
> Yes, I can dial *97 for VM and check messages. When I select # during
> a call it does nothing though. I tried inband for DTMF but that didnt
> work. Am going to run debug mode ( first I have to figure out how :) )
> and I will let you know what I find out.
>
> Thanks so far,
> R
>
> Tom Vile wrote:
>
>> Blind transfer should work fine #. Can you dial into Voicemail and
>> enter your password succesfully?
>>
>> On 10/20/05, *BJ Weschke* < bweschke at gmail.com
>> <mailto:bweschke at gmail.com>> wrote:
>>
>> I'm not sure the txfer functionality is in the 1.0.X branch. I'm
>> pretty sure you will need HEAD or the 1.2 betas.
>>
>> On 10/20/05, *Rhonda Herron* < rherron at relware.com
>> <mailto:rherron at relware.com>> wrote:
>>
>> It is set to rfc2833.
>>
>> Tom Vile wrote:
>>
>>> maybe its not setting the DTMF tones properly. What do you
>>
>> have setup
>>
>>> for the phone and extensions. Usually its rfc2833 but could
>>
>> be inband.
>>
>>>
>>> On 10/20/05, *Rhonda Herron* < rherron at relware.com
>>
>> <mailto:rherron at relware.com>
>>
>>> <mailto:rherron at relware.com <mailto:rherron at relware.com>>> wrote:
>>>
>>>
>>> I have the phone specific directions to transfer calls,
>>
>> but I
>>
>>> tried your
>>> suggestion. No go. I have 3 of the Eezee phones and call
>>
>> transfer
>>
>>> doesn't work on any of them, so I really don't think it
>>
>> is hardware
>>
>>> related. I think the problem may be with my feature.conf
>>
>> which had no
>>
>>> reference to blindxfer or atxfer. I added them so my
>>
>> feature.conf now
>>
>>> looks like this:
>>>
>>> transferdigittimeout => 3 ; Number of seconds to
>>
>> wait between
>>
>>> digits when transfering a call
>>> ;courtesytone = beep ; Sound file to play to
>>
>> the parked
>>
>>> caller
>>> ; when someone dials a
>>
>> parked call
>>
>>> xfersound = beep ; to indicate an attended
>>
>> transfer is
>>
>>> complete
>>> xferfailsound = beeperr ; to indicate a failed
>>
>> transfer
>>
>>> ;adsipark = yes ; if you want ADSI parking
>>> announcements
>>> ;pickupexten = *8 ; Configure the pickup
>>
>> extension.
>>
>>> Default is *8
>>> ;featuredigittimeout = 500 ; Max time (ms) between
>>
>> digits for
>>
>>> ; feature
>>
>> activation. Default is 500
>>
>>>
>>> [featuremap]
>>> blindxfer => # ; Blind transfer
>>> disconnect => *0 ; Disconnect
>>> ;automon => *1 ; One Touch Record
>>> atxfer => *2
>>>
>>>
>>> I rebooted my * server but still no go. Are
>>
>> there dependencies I am
>>
>>> not aware of? Should [featuremap] be referenced elsewhere
>>
>> as well?
>>
>>> I am
>>> working with * CVS 1.0.9 and have found an article on
>>
>> wiki that
>>
>>> support
>>> for call transfer was added in 1.2. Are there other
>>
>> places I need to
>>
>>> hack for this functionality?
>>>
>>> Thanks,
>>> -R
>>>
>>> Tom Vile wrote:
>>>
>>> > try # and then dial the extension.
>>> >
>>> > On 10/20/05, *Rhonda Herron* < rherron at relware.com
>>
>> <mailto:rherron at relware.com>
>>
>>> <mailto:rherron at relware.com <mailto:rherron at relware.com>>
>>> > <mailto: rherron at relware.com
>>
>> <mailto:rherron at relware.com> <mailto: rherron at relware.com
>> <mailto:rherron at relware.com>>>> wrote:
>>
>>> >
>>> > Hello,
>>> >
>>> > I have my *@HOME working beautifully for basic call
>>> function. So now I
>>> > am testing extended functions for my office users
>>
>> and am
>>
>>> hitting a
>>> > wall.
>>> > I simply need to be able to put a call on hold and
>>
>> forward
>>
>>> it to any
>>> > another internal extension. I have an Eezee AT-320
>>
>> IAX2
>>
>>> phone and
>>> > according to the directions, I simply select Hold
>>
>> > enter ext>
>>
>>> > hit Fwd.
>>> > However when I press the button all I do is annoy
>>
>> the caller
>>
>>> with
>>> > loud
>>> > button punching sounds. Does something need to be
>>
>> configured
>>
>>> in * to
>>> > allow call transfer to work? I am using an inbound
>>
>> trunk from
>>
>>> > Teliax- no
>>> > cards, just a T1 direct to my * server. I have
>>
>> found transfer
>>
>>> > functions
>>> > for zapatel- but as I said I am just using the T1
>>
>> and have
>>
>>> no zapatel
>>> > trunks/configurations. I have also seen a lot of
>>> information for call
>>> > forwarding but that sets up a permanent forward
>>
>> function to a
>>
>>> > specific
>>> > extension. I just want to be able to say "One
>>
>> moment, Mike can
>>
>>> > help you
>>> > with that, let me transfer you" and then be able to
>>
>> do it.
>>
>>> Since this
>>> > happens with all my AT-320 phones, I don't think it
>>
>> is hardware
>>
>>> > related
>>> > and there is no mention of call transfer
>>
>> configuration for
>>
>>> the phone
>>> > itself.
>>> >
>>> > Thanks
>>> >
>>> > -R
>>> > _______________________________________________
>>> > --Bandwidth and Colocation sponsored by
>>
>> Easynews.com <http://Easynews.com>
>>
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>>> >
>>> >
>>> > --
>>> > Tom Vile
>>> > Baldwin Technology Solutions, Inc
>>> > Consulting - Web Design - VoIP Telephony
>>> > www.baldwintechsolutions.com
>>
>> <http://www.baldwintechsolutions.com>
>>
>>> <http://www.baldwintechsolutions.com> <
>>> http://www.baldwintechsolutions.com>
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>>>
>>
>>
>> >------------------------------------------------------------------------
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>>>
>>> --
>>> Tom Vile
>>> Baldwin Technology Solutions, Inc
>>> Consulting - Web Design - VoIP Telephony
>>> www.baldwintechsolutions.com
>>
>> <http://www.baldwintechsolutions.com> <
>> http://www.baldwintechsolutions.com>
>>
>>> Phone: 518-631-2855 x205
>>> Phone: 845-652-4578 x205
>>> Phone: 978-203-3848 x205
>>> Fax: 518-631-2856
>>>
>>> ------------------------------------------------------------------------
>>>
>>
>>
>>>
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>>> --Bandwidth and Colocation sponsored by Easynews.com
>>
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>>
>> --
>> Tom Vile
>> Baldwin Technology Solutions, Inc
>> Consulting - Web Design - VoIP Telephony
>> www.baldwintechsolutions.com <http://www.baldwintechsolutions.com>
>> Phone: 518-631-2855 x205
>> Phone: 845-652-4578 x205
>> Phone: 978-203-3848 x205
>> Fax: 518-631-2856
>>
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> --Bandwidth and Colocation sponsored by Easynews.com --
>>
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>
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