[Asterisk-Users] Sipura Adapter SPA-2002

[Paul Hewlett]

On Wednesday 05 October 2005 19:52, Rich Adamson wrote:
> > Hello.  Has anyone run into problems accessing voicemail with the Sipura
> > SPA-2002's?
> >
> > Our SPA-2000's work fine (registers fine, able to make and receive calls
> > properly & also able to access voicemail).  We've configured the 2002's
> > exactly the same way.  However, with the SPA-2002 we're unable to access
> > the voicemail system (though it does register fine and is able to make
> > and receive calls properly).  Here's Asterisk's log file as we try to
> > access the voicemail with the SPA-2002:
> >
> > Oct  4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail
> > config file for '7777'
> > Oct  4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail
> > config file for '7777'
> > Oct  4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username
> > Oct  4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username
> > Oct  4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username
> > Oct  4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username
> > Oct  4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password
> > Oct  4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username
> >
> > Can anyone help us?

I had a similar problem with sipura and swissvoice phones whereby the phone 
does not accept DTMF after the initial dial to the voicemail extension. The 
above messages are generated when * does not recognise your input when asked 
for the mailbox/password.

Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto' 
but maybe u should try experimenting with 'inband' - this also goes 
hand-in-hand with the dtmfmode setting for each extension in sip.conf

Paul
-- 
Paul Hewlett - CottonPickinMinds - www.cottonpickinminds.co.za
Tel: +27 21 852 8812      Cel: +27 84 420 9282      Fax: +27 86 672 0563
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