[Asterisk-Users] Polycom 501: takes calls, but fast busy on dial out?

Doug Doug at NaTel.net
Tue Oct 4 15:03:29 MST 2005


At 16:21 10/4/2005, Michael Anderson, wrote:
>Ok, looks like nc (aka netcat) might do it for you.  I'm not sure if nc 
>will run in Windows under cygwin, but if you have access to a linux box 
>use nc -u hostname 5060.  The only problem, I haven't gotten it to report 
>connection errors.

Hmmm.  No netcat on this box.

# find / -name "netcat"
# find / -name "nc"




>On 10/4/05, Doug <<mailto:Doug at natel.net>Doug at natel.net> wrote:
>>At 15:47 10/4/2005, Michael Anderson, wrote:
>> >Windows telnet, and most telnets will only use TCP, so you won't be able
>> >to test UDP port 5060 with this method.
>>
>>OK, how would I do it then?
>>
>>
>>
>> >On 10/4/05, Doug <<mailto:Doug at natel.net> 
>> <mailto:Doug at natel.net>Doug at natel.net> wrote:
>> >>At 15:17 10/4/2005, Matthew T. O'Connor, wrote:
>> >> >Are you sure there is no firewall on the server?
>> >>
>> >>Yep, pretty sure.  Also, we have a bunch of
>> >>other Polycom phones on the system that have
>> >>been working for over a month.
>> >>
>> >>
>> >> >Or are you sure that
>> >> >the Polycom phone is trying to connect to the *
>> >> >server on the expected port number?
>> >>
>> >>I set it up on 5060 wherever it asked for a port
>> >>number.
>> >>
>> >>
>> >> >What happens when you try to telnet to the SIP port on
>> >> >the * box?
>> >>
>> >>As follows:
>> >>==========================================================
>> >>Microsoft Windows 2000 [Version 5.00.2195]
>> >>(C) Copyright 1985-2000 Microsoft Corp.
>> >>
>> >>C:\WINNT\system32>telnet xxx.xxx.xxx.xxx:5060
>> >>Connecting To xxx.xxx.xxx.xxx:5060...Could not open a connection to 
>> host on
>> >>port
>> >>   23 : Connect failed
>> >>==========================================================
>> >>
>> >>
>> >>
>> >> >
>> >> >Matt
>> >> >
>> >> >
>> >> >Doug wrote:
>> >> >> Hi,
>> >> >>
>> >> >> Has anyone seen this before?  The phones are
>> >> >> registered OK, and they can take incoming
>> >> >> calls, but all I get is a fast busy whatever
>> >> >> I dial.  I've tried regular numbers, *98, etc.
>> >> >>
>> >> >> Looking at the Asterisk Command Line Interface, I
>> >> >> don't see any text outputted when I try to dial out.
>> >> >> I wonder if it's even getting to the Asterisk server.
>> >> >> Where does it get the fast busy from--inside the phone?
>> >> >>
>> >> >> Another clue is the Flash Operator Panel.  The extensions
>> >> >> show up, but the "devices" are greyed out.
>> >> >>
>> >> >> Here is what "sip show peers" has:
>> >> >>
>> >> >> Name/username    Host            Dyn Nat ACL Mask             Port
>> >> >> Status
>> >> >>
>> >> >>
>> >> 15102/15102      XXX.XXX.XXX.XXX  D   N
>> >> 
>> <<http://255.255.255.255>http://255.255.255.255><http://255.255.255.255> 
>> 255.255.255.255   1044
>> >> >> OK (69 ms)
>> >> >>
>> >> 15101/15101      XXX.XXX.XXX.XXX  D   N
>> >> 
>> <<http://255.255.255.255>http://255.255.255.255><http://255.255.255.255> 
>> 255.255.255.255  1043
>> >> >> OK (69 ms)
>> >> >>
>> >> >> Do the ports matter?
>> >> >>
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